Tag Archives: Digital Adoption Definition

Digital Adoption by Industry

Digital adoption by industry is changing many organizations in different sectors in the market today. How is this happening? Let us take a look below.

Digital Adoption by Industry

Digital adoption is when technology is changing and creating many sectors and creating new and different ways for companies to work today. Many industries are changing because of this and this is what we will be talking about in this article. Take a look at some samples below:

Digital Adoption in Insurance

Insurance is one of the industries that is changing because of digital adoption. Online insurance is on the rise and many companies are adopting this form of insurance today. People like online insurance because it allows them to get their policy whenever they want it and it makes it easier for them to renew their policy when they can.

The industry of insurance is changing and we will be seeing many more changes in the future, especially with technology. And how companies and people can use technology to get the information that they need.

Digital Adoption in Manufacturing

Another industry that is changing because of technology is the manufacturing industry. Many companies are adopting technology to their companies and it has become easier for them to keep everyone up to date on what is going on at the company. There are many forms of technology that are making it easier for companies in the manufacturing industry.

Digital Adoption in Education

Education is another industry that is changing because of digital adoption. Many schools are using technology to help students learn more about what they need to know. The teachers at these schools are using technology to help teach students and it has made it easier for students to learn better.

Another thing that makes it easier for students is online learning, many schools offer online classes and this makes it easier for the students to take classes online and not have to go to school all day long. Students can take classes at their own pace and this helps them learn better.

Digital Adoption in Real Estate

Real estate is another sector that is changing because of digital adoption. Real estate agents can now use technology better than ever before to help their clients sell their homes, or buy a new home. Also, real estate agents can use websites and other real estate websites to get the information they need for their clients so they can find what they want or sell their homes quicker than ever before.

Digital Adoption in Agriculture

Agriculture is another industry that is changing because of digital adoption. Farmers can use tools like tractors that have GPS on them which helps them navigate through fields while farming.

This makes it easier because farmers don’t have to worry about being lost out in the fields when farming because they have the tool on their tractor to help them navigate through the fields while farming. Farmers also use drones today to help them get information about their land while farming.


As you can see, digital adoption is changing many industries and it will continue to change more in the future. Digital adoption is a great thing for companies today and it will only get better.

How Software Walkthroughs Help Digital Adoption Challenges

Are you facing digital adoption challenges now? Or are you preparing for the possible ones when you adopt a new tool ahead? 

You are not alone in the dilemma. In fact, almost “$1.3 trillion are spent on digital transformation last year, $900 billion was wasted” (according to Harvard Business Review).

“More than 70% of digital adoption initiatives fail” -McKinsey Research

But what are the challenges and most common factors that lead to adoption failure? 

Most Common Digital Adoption Challenges

1. Training

Training users for a new digital tool involves hard work and costs. You must, of course, develop training materials that may cost you hours. In addition, depending on your arrangements, hiring trainers, or travel costs for trainees and presenters- all mean costs. Not to mention the costs if you opt to rent a place for training.

On the other hand, if you handle the training within the office premises, this also means a loss of productivity or work output for the day.

Another challenge is when an app, software, or digital tool updates its features and uses. Because this means additional training. Updates are inevitable because technology changes over time. And you cannot opt for a later version. Otherwise, you will deal with bugs and potential cyber threats.

2. Onboarding

Onboarding does not stop training for users. However, many do fail in only focusing on the first release of the new technology. While neglecting the training afterward. This, too, results in digital adoption failure.

3. Knowledge Retention

Knowledge retention in users is a common problem also. In fact, we tend to forget almost 70% of what we learn in training sessions within 24 hours. How much more is the retention value of new learnings that run for more days and even weeks? This factor also loses productivity and adoption.

4. Tracking and Analysis

Aside from the dilemmas that come with change, also comes the need for continuous tracking, measurement, and analysis. 

This is important because by doing so you will know :

  • How your users are using the new technology
  • Track the overall percentage of digital adoption

Knowing Software Walkthroughs

Software walkthroughs serve as interactive guides for users on how to use a new app or its feature. For example, they can appear as pop-up balloons. These pop-ups will then lead users where to click. Perhaps give instructions on how to complete a certain process or function.

How Software Walkthroughs Can Help

Software walkthroughs can be like a personal guide for each user. Moreover, software walkthroughs can simplify the tasks of training. 

Here are more ways adapting software walkthroughs can help, for example:

  • Training: software walkthroughs can help users on a personal level on how to use a platform. Also, in case of new features, it can highlight the changes. Thus, excusing you of the need for additional classroom training.
  • Onboarding: for new users, software walkthroughs can also help them as the old users. Perhaps your Digital Adoption Platform can help you provide a software walkthrough designed for new users.
  • Knowledge retention: another benefit of using software walkthroughs is they are available at any time of the day- 24/7. So it can provide help whenever a user calls it to.
  • Tracking & analysis: lastly, it can provide the company with tracking and analysis reports. So leaders can easily see how their users perform with the new tools.

Digital Adoption basics: All You Need to Know 2021

How will you define digital adoption basics? Why is it important in running and thriving a business in 2021 and beyond?

In this post, we will cover the following topics for you:

  • What is digital adoption?
  • Why is digital adoption important today?
  • How can you effectively facilitate digital adoption?
  • What are the challenges of digital adoption?
  • Why consider a Digital Adoption Platform?

Digital Adoption Basics 

1. What is digital adoption?

Digital adoption is a state where a user can fully use digital technology to its full capacity- tools, software, or application. 

Or this should also mean that the user can use such tools in doing a variety of digital processes. That is without hardship and resistance. Thus, reaping productivity and more efficiency in business outputs.

2. Why is digital adoption important today?

Most of today’s companies are undertaking digital transformation initiatives. This likely includes the use of new tools, applications, and software in boosting business operations and processes.

So it is expected for the employees to go through a period of adjustment in using the new tools. Otherwise, the company will not get its return of investment (ROI). Because no matter how costly a digital tool is, but if without proper use, it is useless and ineffective.

3. How can you effectively facilitate digital adoption?

A smooth transition (from old traditional ways to modern digital ways) can only be achieved if the company applies the following, for example:

  • Classroom training
  • Knowledge transfer
  • Documentation
  • Using Digital Adoption Platforms

Why are all of these means of training important?

Every user (employee) is unique in its ways of effective learning. One user may learn more by kinesthetic learning (learning while doing). While the other may learn better by interpersonal learning (learning with others). So you have to adapt based on your users’ needs.

4. What are the challenges of digital adoption?

According to McKinsey research, more than 70% of organizations fail digital adoption because of the following factors:

  • Board resistance- when the leaders themselves are reluctant to change
  • Employee resistance- when the employees themselves are also avoiding the change. Perhaps because of lack of training and being too attached to the old ways. Or it can be because they do not fully understand why the change is necessary.
  • Lack of collaboration- if a DX initiative fails the support of the departments, the investment will fail. Because aside from the technology factor, DX also achieves access through the people factor.
  • Poor digital mindset- having the digital mindset is foremost important to leaders. Of course, they are leading the change. But if leaders themselves lack in proper digital mindset, the employees follow.
  • Lack of preparation- DX is like any other investment, it can only succeed with good strategy. Also, with enough preparation. 

5. Why consider a Digital Adoption Platform?

A Digital Adoption Platform (DAP) can work alongside your web-based applications. By adapting DAP in your digital adoption journey, your users can learn and adapt more effectively.

DAP can:

  • Provide on-screen guidance in-app
  • Provide contextual help

Thus, DAP can personalize learning to each user.

HR Digital Transformation: What, Why, and How

Human resources is one of the busiest departments. Implementing HR digital transformation comes with many benefits that will give you a competitive gain.

Technology continues to disrupt many organizations. Not implementing digital transformation (DT) spells disaster for your company. The HR department is one of the best options you might want to include on your priority list. 

HR Digital Transformation Definition and Benefits 

Digital transformation is the integration of digital technologies in all areas of an enterprise. This isn’t simply digitizing process. DT is also a cultural change as all members must embrace the changes for the DT to succeed. 

Hence, this is also a top-down change having the leaders start the change. Furthermore, implementing DT makes your organization agile and ready to adapt to the rapid evolution of technology. 

The primary goals of HR digital transformation are:

  • Automate the business process and reduce the time spent on repetitive tasks
  • Increase the employees’ morale by maximizing their work experience
  • Use the freed-up time for higher-value tasks that will benefit the business

However, your company will benefit from these goals only when DT is done right. 

How To Develop A Strategy 

The first thing you must keep in mind is don’t implement HR digital transformation for the sake of changing. Furthermore, you must ask relevant questions to clearly identify what you’re trying to achieve. In other words, never start the process until you’ve defined your goals. 

Define the goal you want to achieve 

DT must benefit the end-user, in this case, your HR staff. Ask yourself if embarking on the DT process will make things easier for everyone. 

Moreover, DT is a continuous process you must regularly measure its success. Thus, it’s important that your goals are measurable. The success of the DT project is measured by the business value it adds. 

Identify who will implement this transformation

Line managers and HR practitioners must take part in the process. Any changes to HR will directly affect these managers and their teams. 

Hire additional resources for the digital transformation process if required

HR digital transformation is an investment worth making. Of course, you need to invest in the tool you need to accomplish a certain job. Yet, you may also need to hire people for the role. 

For instance, one of the main benefits DT brings is analytics. Having tons of data is useless if you can’t interpret it. Hence, you may want to hire a data scientist to do the interpretation for you and gain actionable insights in improving your business strategy. 

Define a time frame 

Give a certain amount for each process to demonstrate its value to the organization. Furthermore, you need to let go of outdated technology and processes to ensure that DT goes smoothly. Determine those outdated processes that will be phased out. 

Prepare your team for the change

Humans are typically resistant to change. Your employees might feel that they will lose their jobs. However, assure them that DT is to help them do their jobs better. Moreover, always keep the communication open and listen to their suggestions.

Digital Adoption Meaning and Different Sides

Many are confused about the real digital adoption meaning. Some are not even aware that there are different sides to it. How about you?

If you are one of them, then this article is for you. So, read on to know more.

Digital Adoption Meaning

What does digital adoption mean? It means being able to achieve a level of skill that is needed in using digital tools. So, this is when users can use these tools to their full potential.

As you can see, it is not only about being able to use the basic functions of such tools. This is when you or your workers can use all its advanced features. Or you can find better ways to use them.

Yes, digital adoption is a wide term. Many would use it to also mean the adoption of:

  • new tech, software, or feature
  • digital processes or workflow
  • digital culture or mindset
  • organization-wide changes

So, how can you know that it is a successful adoption? By seeing some positive impacts within your company.

But digital adoption is not only limited to your company’s walls. It has three different sides to it. What are these?

Digital Adoption: Different Sides

For Employees

Of course, you will need the help of your employees to use your enterprise apps to the full. But a lot of them may find it hard to use them. Especially software like HCM, ERP, and CRM solutions.

Why? Because most of the time, these tools are tailored for your company’s needs. So, you may find classroom-like training to be ineffective sometimes. Because employees may forget what they learned fast.

That is why some opt to get the help of a Digital Adoption Platform (DAP). For example, WalkMe, the leading DAP today. They can help raise the adoption rate for employees.

For Customers

Next up, your customers. Sometimes, they may find it hard to adapt to your new digital channels. May it be a new website or a new app.

If you roll out lots of updates, they may get confused. So, instead of helping solve their problems, it becomes one of their problems. Not good, right?

So, you will also need to ensure digital adoption for customers. How? You can release and online training to help them. But takes a lot of time. Thus, you can also opt to use a DAP to make this easier and faster.

For Partners

Last, your partners. Do not forget that they are your valuable stakeholders. Thus, they will also need to know if there are any changes in your system. Especially the ones for distributors or resellers.

Why? Because they are the ones selling your products. So, helping them digitally adopt is crucial. Like teaching them how to use your logistics system.

In doing so, you ensure that you cover the third side of digital adoption. Which is as important as the other two. If you succeed to ensure digital adoption for all three, you can see to it that it is easier to see success.