Tag Archives: digital transformation

Best Sites to Follow for Digital Transformation Blogs

So here are the best websites that you can opt to follow for digital transformation blogs.

Digital Transformation Blogs to Follow

Starcio Blog

Starcio Blog is by Isaac Sacolick, one of the top 100 social CIO and DX leaders. Isaac is a leader who focuses on the following in his DX strategies:

  • Big data
  • Agile development
  • Data science
  • Digital marketing

Because of his vast and pioneering background in DX, his blog is among the most insightful and helpful.

Plainview Blog

Plainview Blog, on the other hand, is for executives who lead digital transformation initiatives. For example, the focus message of their blogs is to help companies drive real results from change. That is, by boosting the people factor and economic resources.

MuleSoft Blog

MuleSoft Blog is another good resource for different topics about DX. Besides, MuleSoft helps its readers learn the impact of data and applications in driving DX.

For example, MuleSoft Blog covers the following:

  • DX revenues 
  • Latest trends
  • In-depth topics about DX

Smart Insights Blog

Smart Insights mostly focuses on digital marketing strategies, news, and case studies. For example, they cover topics about:

  • Developments in DX
  • Latest tools
  • Helpful advice
  • DX statistics

All of which are important in developing a winning digital transformation strategy.

OpenText Blog

OpenText, on the other hand, is more than just a publication site for digital transformation. Because OpenText is Canada’s largest software company that specializes in enterprise information management. Besides, on their site, they provide helpful content about DX insights and advice.

Progress Blog

For CIOs, Progress Blog is for you. The Progress Software Corporation aims in helping companies create a culture of digitalization. Of which involves the role of customers and employees in succeeding DX. So if you want to learn helpful strategies, especially for CIOs level, Progress Blog is one of the most helpful on the list.

Centric Digital Blog

Centric Digital is a company that also specializes in digital transformation. Their goal is to help business reshape their models and customer experiences. Thus, helping companies thrive in this evolving digital era. So if this sounds like your company’s concern, make sure to check their content.

Happiest Minds Blog

Happiest Minds is another leading digital transformation company. Their goal, like others, is to help companies make the best use of today’s digital technologies. 

Moreover, they regularly provide blog posts about:

  • Big data
  • Mobile
  • Analytics
  • Cloud
  • IoT
  • Cybersecurity 

Informatica Blog

Informatica is a company that offers data management solutions in the cloud and hybrid environment. 

Moreover, their blog focuses on helping leaders and CIOs lead DX effectively. For example, they cover the following:

  • DX tips and strategies
  • Good leadership
  • Developing and implementing processes

Frost & Sullivan Blog

Frost & Sullivan is a major partnership company. They offer advisory services and expert insights about digital transformation, for instance. 

So in their blog, they provide content about DX. More particularly in:

  • News
  • Latest trends
  • Procedures
  • Leadership 

Axway Blog

Axway Blog provides content about healthcare digital transformation. For example, they provide helpful resources about the latest news, trends, insights, shadow IT, and agile integration.

The Digital Transformation Office

Why do you need a digital transformation office? Well, it is not simple to set up an office. What’s more, when it comes to establishing a digital transformation office? Yes, many of us are considering our options. But, the good news is that we have exactly what you require. Let’s start!


It is critical to creating an atmosphere that is adaptable to changes. As a result, businesses are beginning to adopt the digital workplace.

Organizations that are ahead of the curve are pondering how to make their workplaces healthier. As a result, they’re incorporating everything from email to social media to instant messaging to interactive meeting resources and HR software.

As a consequence, barriers to contact can be torn down. It also enables workers to be more productive, creative, and growth-oriented at all times.

None of this matters, however, unless you have a solid digital transformation plan in place. This strategy aids in the creation of a company-wide cultural shift.

So, let’s look at how you can develop a successful plan for establishing a digital transformation office.

The Cloud

Well, first on our list is considering cloud-based services. Yes, it’s crucial for your digital office.

Examples of Cloud-based services:

  • infrastructure as a service
  • platform as a service
  • software as a service

It’s important to remember that transferring data and files to the cloud isn’t the only benefit. As previously mentioned, service offerings are also included.

A digital office’s most useful function is that it can act as a centralized location where workers can access relevant information.

Document Management And Archiving

Handling employee documents used to be a pain decades ago. What is the reason for this? Isn’t there supposed to be a hard copy of the documents? For the majority of the time, it will be on a filing cabinet.

Looking back, it’s a laborious operation that can take a long time.

So, when formulating a plan, leave the “filing cabinets” out. Instead, make company files and digital assets accessible in a seamless manner.

Mobility And Collaboration

One of the most sought-after benefits of a digital office is collaboration software. It’s also one of the most dependable ways to help the company increase productivity.

Mobility, on the other hand, is a step ahead of collaboration. It gives employees the ability to access company information and operate on any computer, at any time and from any place.

In today’s workplace, versatility and teamwork are more of a requirement than a perk.

Remote Access

Another prehistoric form of a workplace is one in which workers must be glued to their cubicles to get things done.

As a result, an employee will now work whilst away from the workplace. For the enterprise, remote office software provides integrated control and system management.

Furthermore, even if the company does not currently use cloud-based applications, remote access software is essential to the success of a completely digital office.

More IoT And AI To Enhance Workflow

In a digital transformation office, IoT, or the Internet of Things, and AI, or Artificial Intelligence, are also needed. They are reshaping the way businesses operate.

Furthermore, smart devices and office automation are making it easier for businesses to streamline workflows, track facilities, and update them.

WalkMe is a digital transformation platform that has rapidly grown to meet the enormous demand for next-generation digital learning.

You can learn at WalkMe with your digital transformation journey.

Digital Transformation Online Courses

What are the digital transformation online courses available? In today’s world, there are a variety of digital transformation programs available. But, for this article, we’ve narrowed it down to ten. 

Continue reading to find out more!

Why You’re Here?

As you know, to ensure survival in today’s market, companies all over the world begin transformation efforts. But, executing a change across an entire organization is a difficult undertaking.

As a result, courses exist to aid business pioneers in fostering a proven technique.

Furthermore, because we are all affected by the pandemic, most of us are working from home. So if we choose to go out and study, we expose ourselves to far greater dangers.

As a result, we’ve created a list of ten popular online courses for you.

Stanford Digital Transformation Certificate

This course is for executives who want to create and sustain a digital culture in their company.

Digital Transformation (MIT Professional Education)

If you want to learn about digital transformation methods, this is the course for you. Also, this online course will teach you the basics of digital technology.

Digital Program (Purdue University)

If you want to develop strong digital leadership skills for creating great change in your company, this is a perfect option.

LinkedIn Learning Digital Transformation

It is a useful online course for business leaders who want to learn more about digital trends and their effects on companies.

Digital Transformation in Financial Services (Coursera)

As the course name suggests, this subject is to help students pursue a career in the digital financial business.

Even though this program’s primary focus is on the financial industry, it also discusses trading and insurance.

Digital Transformation by Indian School of Business (Coursera)

The course talks over each idea in detail and at a perfect pace. And it also includes lectures on the digital forces disrupting today’s business ecosystem.

Digital Transformation (Imperial College School)

This online course will teach you five game-changing technologies that will help you transform your company on a large scale.

You will receive a digital certificate of completion after finishing the program with final projects.

Digital Transformation (MIT Management Education)

This course will cover the basics of transformation, as well as how to turn your company into a network.

The good thing about this course is that it allows you to work with real-world business concepts and case studies.

Future of Technology (Berkeley ExecEd)

The course is to aid you in learning about various areas of current technology.

It also provides an approach for using innovative technology and identifying development opportunities.

Digital transformation Course by BGC (Coursera)

This course helps you understand the importance of digital innovation and how to apply it in businesses worldwide.

You will be familiar with the basic processes, tactics, and technology by the end of the program.

All in all, the digital transformation courses listed above are premium online courses. Upon successful completion of the program, each student will receive a certificate.

So what are you waiting for? Browse what online courses interest you!

WalkMe is a digital transformation platform that has rapidly grown to meet the enormous demand for next-generation digital learning.

So, you can learn at WalkMe with your digital transformation journey.

Leading Digital Transformation Solution Firms

Not all companies can experience success in the age of digitization. We will list the leading digital transformation solution companies that can help you mesh well with the transition.

Yes, digital transformation is still an unknown project. As a result, more and more companies see it as dangerous territory.

Yet, here are some of the companies that are leading digital transformation to a new level.

Critical Mass Technologies

CMT is a digital transformation provider that combines the old and the new. For example, integrating traditional healthcare processes with advanced practice management strategies.

Sidis Health, its flagship solution, helps make it possible.

Also, the solution helps children with Autism Spectrum Disorder. In clinics in large Applied Behavioral Analysis providers.

As a result, it enables productivity and increases the reach of treatment.

Moreover, Sidis Health allows a leaner environment of service delivery for ABA providers.

They are also producing a one-of-a-kind path to electronic health records. Also, practice management systems. How?

Well, they are changing how clinics staff their organizations. Also, changing the way clinics establish and distribute their standards of practice.

The change comes with centralized real-time data collection. Furthermore, it ensures that consistency and progress are there. Thus, providing transparency to children and parents.


The company is one of the most innovative and reputable business partners out there. Its goal is to aid its clients to realize their full potential. How?

Through the BPM-D Framework.

The framework involves the collection of methods, devices, and knowledge assets. As a result, it improves business value. By advancing up process improvements while decreasing the risk of such initiatives.

According to Franz, managing director and Co-CEO of BPM-D, “… BPM-D framework … help clients build a more effective and digitalized BPM discipline … and guide them to the next phase of success”.

Crowd Machine

It prides itself on being one of the industry leaders. Leaders that inspire digital transformation with its unparalleled solutions.

Crowd Machine GO is a no-code cloud-based platform. It enables clients to bring all the data together. Then, it’s ready to analyze, monitor, and use effectively to drive business efficiency. As a result, you will expect profitable returns.

Moreover, clients can carry together a legacy solution and utilize it to build more innovative solutions for business maturity.

Furthermore, it also permits complete automation and modernization of the overall IT ecosystem. Also, transfers existing applications on the cloud.

As a result, they will have larger visibility of their business processes. Thus, causing an increase in productivity, effectiveness, and customer satisfaction to its clients.


It attaches, automates, and presents visibility into supply chains. Rightfully called as the leading Digital Supply Network for Manufacturers

Elemica solutions connect to:

  • end customers
  • thousands of their direct material suppliers
  • logistics service providers
  • leading manufacturers

Because of this visibility, clients can see and ease supply chain dangers.


It supports companies to expand their capacity to innovate. How?

Well, Gigster dynamic teams create industry-changing custom software

Furthermore, Gigster grants an innovation management platform that measures the end-to-end delivery process. Also, drives a 360-degree view of risk. These uses expert reviews of each project deliverable. Thus, increasing quality.

WalkMe is a digital transformation platform that has rapidly grown to meet the enormous demand for next-generation digital learning.

You can learn at WalkMe with your digital transformation journey.

Why Do Digital Transformation Training Matters?

We can all agree that your company’s success depends on its employees. One of the many reasons why digital transformation training is important. Furthermore, we’ll learn more about the importance of digital transformation training further down.

To recap, we must all promote an internal development culture. Continuous learning and the adoption of new technology are also important.

Furthermore, businesses must promote teamwork and invest in the proper personnel.

The following are some of the advantages of digital transformation training.

Helps To Drive A Digital Culture

One of the hurdles in digital transformation, according to the organization, is culture.

To counter this, you must cultivate long-term company culture. A place where all approaches, mindsets, and processes are present.

Transparency and communication at all levels of the organization are critical. Collaboration and development are also necessary.

Offers The Prospect Of Continuous Learning

Change is unavoidable.

Rapid changes in the digital environment are there from time to time. As a result, employees may find it difficult to keep up with the rapid changes.

This is where the importance of training comes into play.

Employees from all departments will improve their abilities. At the same time, learn new ones through training. As a result, they remain current and relevant in a contested environment.

Organizations must also cultivate a culture of information, sharing, and lifelong learning.

The majority of businesses lack the necessary infrastructure to teach their personnel.

As a result, it’s critical to provide employees with platforms that will allow them to further enhance their careers. As a result, you’ll set your organization apart from the competition.

Attracts New Talent

Employees are attracted to digital transformation training. Moreover. They want to work for companies that promote lifelong learning.

They also want a company that will provide them with more than simply a job.

For many prospects, internal culture, learning, and development possibilities are deal-breakers. As a result, make certain you have them.

Millennials prefer organizations that offer learning tools. So, make sure you expand and thrive.

Makes Technology Mainstream

Yes, the number of new technologies and platforms is steadily increasing.

Companies must ensure that their employees are aware of current technological trends. So, they can grow into a dynamic workforce.

Furthermore, incorporating new platforms and processes into your organization yields positive effects.

Assists In Nurturing And Discovering Talent

Training has the ability to provide learning through its dynamism. Develop new approaches for CEOs to assess their staff’s abilities.

Also, look for hidden skills that can help to improve the company’s skill set.

You must foster a culture of lifelong learning. Provide platforms, support, and resources as well.

As a result, you’ll have a great possibility of developing current talent. Also, finding specific talent that you might have overlooked otherwise.

Drives Innovation

Yes, internal training and constant learning can help. To enable a workforce, resulting in cross-departmental and cross-team collaboration.

A customer care staff can provide a significant amount of data to the marketing department. It’s all about messaging, identities, and content creation.

This kind of knowledge can aid a company’s digital marketing efforts.

WalkMe is a digital transformation platform that has rapidly grown to meet the enormous demand for next-generation digital learning.

You can learn at WalkMe with your digital transformation journey.

Need For Digital Transformation

The need for digital transformation helps you stay relevant in today’s digital environment. In this new environment, technology is not an option but a core business strategy. Here are five reasons why there’s a need for digital transformation in any company.

On-demand Is Something That Everyone Expects

Whether internal or external, today’s consumer wants the same level of service in the workplace as they do in their personal lives. But, for a firm, this can be difficult to do.

Businesses are demanding more agile hybrid IT services and agile networking capabilities. Also, the user experience is a vital component of business transformation.

It comprises the experience of working with the IT team and technologies. Simultaneously, the usability of applications for workers or external clients.

Assisting Employees In Becoming More Productive

Workforce engagement is a big topic these days. Because of the pandemic, we’re dealing with a remote workforce. A distributed workforce that may never return to the office in its entirety.

So, employers seek new methods to boost productivity. Digital transformation is playing a key role in doing that.

Employees want to be more productive in their core duties both inside and outside the office.

Core company departments, like finance and HR, can benefit from digital transformation. For instance, by moving away from manual procedures and automating crucial areas like payroll. Thus, allowing leaders to focus on larger business prospects.

The Need For Security

One of the biggest headaches for many IT executives is figuring out how to put more data at the network’s edge. At the same time, keeping it secure.

It’s becoming more difficult. The need for strict enforcement of access, data compliance, and assault protection.

Unfortunately, even the most strict security procedures are useless. So, progressive firms must create a consistent security plan across all networks, apps, and data. And yes, transforming digitally can help you do that. You can find security firms offering cybersecurity solutions to help you on that matter.

Boost Business Collaborations

Customers’ expectations are rising, and industry competition is severe. As a result, businesses are growing more dependant on one another.

Businesses need to collaborate with suppliers and distributors, subcontractors, and specialist consultants. As a result, it creates a wide range of products and services that customers want.

Managing these partners necessitates document-based communication. But, it’s a time-consuming and inefficient process. So, with technological advancements, this procedure is now faster and efficient.

Using an eSignature system can help you create a more transparent, timely, and accurate workflow. It can help employees be more effective and productive daily by bridging the gap between desktop and mobile technology.

Make Smarter Judgments

Businesses may take advantage of big data. You can put data and analytics at your digital transformation strategy center.

Because of the Internet of Things, businesses now have access to higher volumes of data.

You can use this data for important business insights. Of course,  with the correct combination of analytical tools. Thus, allowing you to make better, faster decisions.

Furthermore, the higher the integration and influence, the deeper analytical tools are embedded in corporate activities.

WalkMe is a digital transformation platform that has rapidly grown to meet the enormous demand for next-generation digital learning.

You can learn at WalkMe with your digital transformation journey.

Impact Of Digital Transformation

The impact of digital transformation couldn’t be summed up with words. It’s now easy to go to work or do household duties thanks to technological advancements. A variety of gadgets and equipment are available to make people’s life easier.

Here is the impact of digital transformation on people’s lives.

It’s More Convenient to Communicate

Nowadays, everyone has access to a variety of ways to communicate with one another. With the usage of the Internet and social media, people may rapidly acquire access to a mobile phone or a computer and communicate with anyone.

Yes, technology improvements paved the path for a more efficient and convenient mode of communication. Exchanging information used to take days, if not weeks. Before, the only method to reach someone far away was through letters or greeting cards. But, you may now send an e-mail to someone in a matter of seconds.

The Healthcare Industry Has Improved Its Efficiency

The upgrading of the healthcare industry is another key benefit of technology.

Patients can use their phones to arrange a hospital visit and check if their doctor’s office is open. They won’t have to waste time going to a hospital only to be told that no doctor is available to see them.

Technology has also made hospital procedures faster and more efficient. Many medical facilities, for example, are already using healthcare document scanners. So, they can digitize outdated medical files for easy access.

As a result, any healthcare staff member can view a patient’s record. You can now use a computer after shifting printed records to a digital system.

Also, it also reduces the chances of misplacing or losing a patient’s records.

It’s Now Easier To Get Information

Before, finding precise information meant sifting through printed sources. To find what you need now, all you need is a phone and a connection to the Internet.

Thousands of materials are available on a variety of internet platforms. So, it’s simple to find what you’re looking for.

Innovations in Medicine

Treatments that once thought impossible are now possible because of technological advancements. Complex therapies are not uncommon in hospitals to cure patients with serious illnesses.

Yes, the impact of digital transformation can be seen on treatments today. Patients with serious health conditions have a better chance of living today.

It also helps in finding therapies for critical diseases that were incurable.

Better Learning Possibilities

To keep kids motivated, classroom learning has become more interactive and engaging. Teachers use technology to plan activities and generate learning materials. It assists pupils to focus in class.

E-learning or remote learning is now possible because of technological tools and web applications. People who want to get a degree can now do so from the convenience of their own homes. Students have more freedom and access to education because of the incorporation of electronic tools in the classroom. This was not possible before the digital age.

Students can now access classes online and locate other materials to help them with their studies, such as videos or research papers.

WalkMe is a digital transformation platform that has rapidly grown to meet the enormous demand for next-generation digital learning.

You can learn at WalkMe with your digital transformation journey.

Digital Transformation In Companies

There are countless moves for digital transformation in companies we have seen recently. In many industries, digital transformation is fueling corporate innovation. It entails far more than simply upgrading their technology and processes. Here, we’ll look at how digital transformation in companies today is shaping.


Microsoft is long known for Windows, Office Suite, and other top products. But, Microsoft’s stock prices have been lagging.  That is because of the growing competition from Apple, Amazon, and other corporations.

So, the firm chose to reconsider its strategy. Its solution was to launch a more forward-thinking cloud networking system business.

It shifted its focus away from traditional software. Instead, toward a cloud solution that is more flexible for personal and business use.

Microsoft also began forming profitable relationships with other technology and software companies.


Many businesses have benefited from Honeywell’s help in enhancing their digital capabilities. Honeywell, on the other hand, realized not long ago that it, too, needed to start transforming.

So, Honeywell decreased its industrial end markets from eight to six as part of a focus on quality over quantity. They started looking for the best approach to use their digital solutions as well.

The corporation began a digital transformation by adopting new technologies. For instance, data-centric, internet-connected goods and gadgets.


Nike is one of the world’s leading athletic shoe and apparel businesses. But still, believed they were becoming sluggish and outmoded.

Nike’s top brass didn’t waste any time. It underwent a digital makeover of its thinking, supply chain, and brand. Thus, allowing it to better engage with its consumer base.

Moreover, the company:

  • improved its data analytics
  • changed its e-commerce strategy
  • improved its digital marketing initiatives
  • increased direct-to-customer sales

Furthermore, Nike is using digital consumer data more efficiently and effectively. As a result, it can develop more concept stores and expand membership options. Also, improve the customer experience online and through apps.


Hasbro, a toy and game manufacturing and marketing firm noticed that its market share was dwindling. So, they devised new digital and data techniques to boost sales.

In their efforts, they began collecting and analyzing client data more effectively. The purpose is to generate more effective targeted marketing efforts.

Moreover, they made a big effort on social media, targeting parents who buy toys and games. Then, the digital data they obtained allowed the organization to gain a deeper understanding of its clients. Also, be more proactive in engaging with them.

Home Depot

Despite its success, it chose to pursue a more comprehensive digital transformation approach.

Their mission was to improve the online buying experience for customers. How? Well, by providing high-quality products and resources through a streamlined procedure.

Home Depot aims to spend money to improve both in-store and online shopping.


Another corporation that improved its web presence was Target.

They grew their market share by:

  • introducing new technologies in their stores
  • introducing online ordering,
  • increasing their social media, web presence, and online sales

Customers can now discover new products and have faster access to established brands. And of course, buy them online through social media. It’s now possible thanks to their new, remodeled store design and a larger focus on direct-to-customer sales. They have developed a more successful digital strategy that allows for more customization.

WalkMe is a digital transformation platform that has rapidly grown to meet the enormous demand for next-generation digital learning.

You can learn at WalkMe with your digital transformation journey.

The Digital Transformation In Marketing, Sales, and Service

The digital transformation across all industries is making significant changes. Not just heightening productivity but also giving customers ease.

Let’s focus on digital marketing, sales, and service innovations from various industries. So, how did these initiatives strengthen client relationships and empower employees?


The purpose of digital marketing is to locate more customers for less money.

Great digital marketing generates more high-quality leads. As a result, you are closer to your clients than ever. Whether they’re new to your company or have been loyal for a long time, digital marketing helps.

The transition from analog to digital marketing materials aids these efforts.

Well, digital products are less expensive to produce and distribute than analog materials. Email campaigns, for instance, are significantly less expensive than print-and-mail campaigns.

Second, digital marketing makes marketing automation, analytics tracking, and consumer dialogue possible. And yes, in ways that analog marketing never could.

Marketers can create 1-to-1 journeys that track consumer behavior. Then, tailor the experience to each individual buyer along the way.

Instead of relying on intuition, marketers now have access to data-driven insights


It’s all about the information!

You have now the capacity to collect vast volumes of accurate data on customer behavior. As a result, it allows marketing and sales teams to approach their business more.

The natural relationship between marketing and sales is looking at consumers as individuals. So, that means observing their behavior one-on-one. From the first touchpoint all the way through the buying journey, it’s important.

Nurture that bond, and magic happens when these historically separate groups work together.


As much as any other aspect of business, the digital world is upending customer service and our beliefs about where service begins and ends.

It goes something like this:

  • From a few upstart applications that hire errand runners
  • hail vehicles for busy city dwellers
  • to a global push to “Uberize the entire economy”

Smartphones, electronic payment systems, and applications have created a smoother world.  As a result, everything you want is a swipe and tap away, 24 hours a day, seven days a week.

Talk about a digital makeover!

Customers expect more organizations to embrace digitalization. So, customers want organizations to make it their primary means of doing business.

For service departments, this entails higher expectations for queries of the customer. That means 24 hours a day, 7 days a week.

But, it also means more chances to please customers and attract new business.

Industry-Wide Digital Transformation

We’ve covered many concrete instances of digital transformation above.

As you know, all digital transformations begin with the transition from analog to digital. Or, the transfer of information from paper to digital.

Following that, these fundamental concepts apply to all enterprises and industries:

  • Get to know your customers through the digital channels they already use.
  • Use data to have a deeper understanding of your customers and the market as a whole.
  • Allow your data to flow freely and intelligence to be shared across your whole organization.
  • Encourage once-separate departments such as marketing, sales, and customer support to work together.

Many industries are benefiting from the digital revolution. Let’s have a look at how these concepts are being implemented in a few examples.

WalkMe is a digital transformation platform that has rapidly grown to meet the enormous demand for next-generation digital learning.

You can learn at WalkMe with your digital transformation journey.

Digital Transformation And Its Impact: Banking, Retail, and Insurance

Let’s learn about digital transformation and its impact on banking, retail, and insurance. As you know, modern technologies have helped us in every way possible. But, we’re about to focus on these three sectors. Let’s start!


Digital technology has altered banking in ways that have benefited many consumers.

Until recently, the majority of transactions were handled by bank tellers in person. But, with the introduction of automated teller machines (ATMs), the basic transaction process leveled up.

As a result, it extends business hours and lowering wait times. It also lessens the reliance on human personnel for cash withdrawals and other common transactions.

Yes, ATM technology has improved over time to enable cash and check-in deposits in a more secure transaction.

Moreover, online and mobile banking have supplanted devices in recent years.

Consumers are using the internet to undertake banking transactions. For instance, paying bills and sending money to friends and family.

As you know, users can now take photos of paper checks through mobile banking apps. Meanwhile, a new wave of payment systems allows consumers to pay for everyday purchases with accounts linked to their phones. For instance, PayPal and Apple Pay. Thus, eliminating the need for cash or plastic cards.


In the digital age, retail has also seen significant changes. The age of ecommerce has been ushered in by digital transformation, which has had an impact on the in-store shopping experience.

Consumers and retailers alike have benefited from digital technologies. It made everything possible. It goes from loyalty cards and e-coupons to automated inventory and retail analytics systems.

Are you a shopper that clips coupons from newspapers and magazines? Well, in the digital transformation age, you may now get in-store discounts and bargains through your phone.

Because of this, digital systems:

  • track consumer activity trends
  • integrate inventory and purchasing systems
  • trigger individualized customer journey

To improve the retail experience, everything from a phone alert to a personal concierge can be an option.


Consumer expectations are driving change. It’s no different in the insurance industry.

Consumers may:

  • compare shop
  • enroll in coverage
  • use numerous agents and carriers for different types of insurance
  • file claims using the web and app-based self-service platforms

In fact, most of this may are now possible without speaking with an agent. It saves both time and money for consumers and insurance firms.

The Internet of Things has a big role in the industry’s transition.

Insurers are gaining access to a wealth of data thanks to low-cost IoT-enabled sensors. It informs industry projections and claim reviews alike.

Take, for example, auto insurance. In-vehicle sensors track actual driving behaviors and reward customers who drive safely under the speed limit or drive fewer kilometers than the norm.

Sensors on phones are an option to prevent texting while driving. How? By blocking a driver’s messaging apps while the vehicle is in motion.

Also, connecting vehicles to wearable gadgets that can detect blood alcohol levels could help. It helps prevent drunk driving by temporarily shutting the engine. Thus, reducing risk for insurance companies while also making roads safer for everyone.

WalkMe is a digital transformation platform that has rapidly grown to meet the enormous demand for next-generation digital learning.

You can learn at WalkMe with your digital transformation journey.